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Mollie West Duffy

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Mollie West Duffy is an expert in organizational development, learning & development, and leadership developing and coaching. 

She previously was an organizational design lead at the global innovation firm IDEO. She’s helped advise and coach leaders and founders at companies including Casper, Google, LinkedIn, Bungalow, and Slack. She’s experienced in designing talent processes and systems, as well as organizational structures and behaviors, cultural values, and learning and development programs.

At IDEO, her clients included JetBlue, Intact Financial, Mars, Citibank, the Brooklyn Public Library, the US State Department, Madison Square Garden, Principal Financial Group, Mercy Corps, and the Rockefeller Foundation. Previously she did research for the dean of Harvard Business School and was a design strategist at Capital One Labs. 

She's written for Harvard Business Review, Fast Company, Entrepreneur, Quartz, and other digital outlets. She is the co-author of the Wall Street Journal bestselling book about emotions at work: No Hard Feelings: The Secret Power of Embracing Emotions at Work, and Big Feelings: How To Be Okay When Things Are Not Okay

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No Hard Feelings

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