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Jill Griffin

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Jill Griffin translates customer and employee loyalty into real revenue growth | Best-Selling Author | Keynote Speaker | Board Member | Seminar Facilitation | The Loyalty Maker has retired as Vice Chair for Luby’s/Fuddruckers Restaurants. She is an internationally-published Harvard “Working Knowledge” author and global thought leader on customer loyalty. Jill was raised in rural North Carolina (has the accent to prove it) and believes that big hearts and small towns are magic. 

As CEO of The Jill Griffin Group, Jill empowers businesses to build customer loyalty blueprints that grow profits. She’s referred to as “The Customer Loyalty Maker” for bringing her innovative strategies to professionals, customers, and staff. Her strategies, training, and speeches have reached and impacted tens of thousands of business people worldwide.

Her clients include Dell, Microsoft, Spring, Hyatt Hotels, Toyota, Siemens, Subaru, Ford Motor Company, DFW Airport, Western Union, Raytheon Aircraft, Hewlett Packard, and the European Conference for Customer Management, to name a few.

Jill served as Independent Corporate Director of Luby’s/Fuddruckers for decades and recently retired as Vice Chair. She chronicles her know-how in Earn Your Seat on a Corporate Board (Linked to Amazon) and is passionate about helping others land their board seats!

Along with being brilliant and yet a down-to-earth storyteller, Jill creates experiences that elevate learning because people can relate, and feel recognized and valued. They’re inspired to find and deliver their “customer magic.”

Best author’s book

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5

Women Make Great Leaders

Chelsea Krost
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