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Fred Factor

144 pages, 2004

business & management

business & management

1082 books


909 books

In his new book, THE FRED FACTOR, motivational speaker Mark Sanborn tells the true story of Fred, who works as a mail carrier. Fred passionately loves his job and genuinely cares about the people he serves. That’s why he always goes the extra mile, handling mail and sometimes watching over the houses of the people on his route. 

Where others might see delivering mail as monotonous drudgery, Fred sees an opportunity to make a difference in the lives of those he serves. We’ve all encountered people like Fred in our lives. In THE FRED FACTOR, Mark Sanborn shows us four different principles that will help us bring fresh energy and creativity to our life and work just like Fred did.

Everyone Can Make a Difference

In Fred Factor, Mark Sanborn shows us that anyone can make a difference, no matter their job or position. He tells the story of Fred, a postman, who goes above and beyond in his work, proving that it's not about what you do, but how you do it. So, take a look at your own work and see how you can make a difference.

Passion is Key

Sanborn emphasizes the importance of passion in our work. Fred loves his job and it shows in the quality of his work. If you're feeling stuck or unfulfilled, it might be time to find what you're passionate about and pursue it. You'll be amazed at the difference it can make.

Relationships Matter

One of the key takeaways from Fred Factor is the importance of building strong relationships. Fred knew his customers by name and took the time to get to know them. This not only made his job more enjoyable, but it also made his customers feel valued. So, take the time to build relationships in your own life, whether it's with customers, colleagues, or friends.

Creativity and Innovation

Fred was always looking for ways to improve and innovate in his job. He didn't just stick to the status quo, but constantly looked for ways to do things better. This is a great lesson for all of us. Don't be afraid to think outside the box and try new things. You never know what you might discover.

The Power of Choice

Finally, Sanborn reminds us that we all have the power to choose how we approach our work and our lives. Fred chose to see his job as an opportunity to make a difference and bring joy to others. This is a powerful reminder that we all have the ability to choose our attitude and our actions. So, why not choose to be a 'Fred' in your own life?

Quotes 5

The Fred Factor is a powerful, poignant parable of success. It's about going the extra mile and always doing more than is expected. It is revolutionary, yet simple. It is life changing.

John C. MaxwellJohn C. Maxwell - Leadership Expert

The Fred Factor is a must-read for anyone who wants to achieve extraordinary success. It teaches us that each of us has the potential to make a significant difference in our lives and in the lives of others.

Ken BlanchardKen Blanchard - Management Guru

The Fred Factor is a remarkable book about the power of passion and commitment. It shows how ordinary people can create extraordinary results.

Stephen R. CoveyStephen R. Covey - Self-help Author

The Fred Factor is a game changer. It challenges us to become more and do more. It inspires us to strive for excellence in everything we do.

Tony RobbinsTony Robbins - Motivational Speaker

The Fred Factor is a blueprint for personal and professional success. It's about transforming the ordinary into the extraordinary.

Brian TracyBrian Tracy - Success Coach
John C. MaxwellKen BlanchardStephen R. CoveyTony RobbinsBrian Tracy


authorTony Hsieh

Tony Hsieh

entrepreneurtechnologyventure capitalistauthor

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87 books

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