144 pages, 2004
business & management1050 books
In his new book, THE FRED FACTOR, motivational speaker Mark Sanborn tells the true story of Fred, who works as a mail carrier. Fred passionately loves his job and genuinely cares about the people he serves. That’s why he always goes the extra mile, handling mail and sometimes watching over the houses of the people on his route. Where others might see delivering mail as monotonous drudgery, Fred sees an opportunity to make a difference in the lives of those he serves. We’ve all encountered people like Fred in our lives. In THE FRED FACTOR, Mark Sanborn shows us four different principles that will help us bring fresh energy and creativity to our life and work just like Fred did.