Fred Factor

In Fred Factor, Mark Sanborn shows us that anyone can make a difference, no matter their job or position. He tells the story of Fred, a postman, who goes above and beyond in his work, proving that it's not about what you do, but how you do it. So, take a look at your own work and see how you can make a difference.

Sanborn emphasizes the importance of passion in our work. Fred loves his job and it shows in the quality of his work. If you're feeling stuck or unfulfilled, it might be time to find what you're passionate about and pursue it. You'll be amazed at the difference it can make.

One of the key takeaways from Fred Factor is the importance of building strong relationships. Fred knew his customers by name and took the time to get to know them. This not only made his job more enjoyable, but it also made his customers feel valued. So, take the time to build relationships in your own life, whether it's with customers, colleagues, or friends.

Fred was always looking for ways to improve and innovate in his job. He didn't just stick to the status quo, but constantly looked for ways to do things better. This is a great lesson for all of us. Don't be afraid to think outside the box and try new things. You never know what you might discover.

Finally, Sanborn reminds us that we all have the power to choose how we approach our work and our lives. Fred chose to see his job as an opportunity to make a difference and bring joy to others. This is a powerful reminder that we all have the ability to choose our attitude and our actions. So, why not choose to be a 'Fred' in your own life?