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Fred 2.0

208 pages, 2013

business & management

business & management

1082 books


909 books
Mark Sanborn, bestselling author and business consultant, introduces a new version of his most renowned character: Fred. After the success of his first book and accompanying film, Fred's unique approach to delivering outstanding mail service inspired numerous companies to step up their customer service game. But with increasingly fierce competition from the networked global economy, companies must deliver extraordinary achievements if they hope to stay afloat. Take advantage of Fred's nine years of experience in this new book, which includes never-before-seen insights into his never-ending quest for mail excellence. ‍
The Power of Ordinary

In Fred 2.0, Mark Sanborn explores the idea that ordinary people can do extraordinary things. He believes that everyone has the potential to make a significant impact in their personal and professional lives. So, don't underestimate yourself, you have the power to make a difference.

The Importance of Passion

Sanborn emphasizes the importance of passion in everything we do. He suggests that passion is the driving force behind success and fulfillment. So, if you're feeling stuck, take a look at what you're passionate about and see how you can incorporate it into your life.

Building Relationships

One of the key takeaways from Fred 2.0 is the importance of building strong relationships. Sanborn suggests that genuine relationships are the foundation of success in both personal and professional life. So, take some time to nurture your relationships and see the difference it makes.

The Value of Service

Sanborn explores the concept of service in Fred 2.0. He believes that providing exceptional service is a key to success. Whether it's in your job or in your personal life, always strive to provide the best service possible. Check how you can improve your service and make a positive impact.

Continuous Improvement

In Fred 2.0, Sanborn encourages readers to always strive for improvement. He believes that there's always room for growth and development, no matter how good you are at something. So, don't settle for mediocrity, always look for ways to improve and grow.


authorTony Hsieh

Tony Hsieh

entrepreneurtechnologyventure capitalistauthor

Fred 2.0 found in libraries

87 books

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