The former executive vice president of Walt Disney World, Lee Cockerell provides indispensable business advice on providing consistent, efficient, creative, sincere and excellent service to consumers. Lee demonstrates not just why the customer always wins, but also how to serve consumers so effectively that they'll never want to do business with anybody else. Consider the following scenario:Rule #1: Customer Service Is Not a DepartmentRule #3: Great service adheres to gravities laws. Rule #5: What Would Mom Do?

Tony Hsieh is a renowned American internet entrepreneur and venture capitalist. He is best known for his role as the CEO of the online shoe and clothing company Zappos, which he joined in 1999. Prior to joining Zappos, Hsieh had already achieved success in the tech world. He co-founded the internet advertising network LinkExchange in 1996, which he sold to Microsoft in 1998 for a whopping $265 million.
Since joining Zappos, Hsieh has been credited with helping the company grow from a small startup to a billion-dollar enterprise. He has implemented several innovative strategies to increase the company’s reach and profitability, including an emphasis on customer service and free shipping.
Hsieh has also become well-known for his unique management style. He eschews traditional management techniques in favor of creating a “holacracy” or self-governing system. He also emphasizes the importance of creating a fun and creative work environment.
Hsieh’s success has earned him a great deal of recognition in the tech and business worlds. He was named one of the “100 Most Influential People in the World” by Time Magazine in 2010 and was included in Fortune’s “40 Under 40” list in 2011.
Tony Hsieh’s success has been inspirational to aspiring entrepreneurs around the world. He is an excellent example of how hard work, creativity, and dedication can lead to great success. He continues to lead Zappos with his unique and innovative approach to business.

Tony

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In 'The Customer Rules', Lee Cockerell emphasizes the importance of excellent customer service. He believes that every interaction with a customer is an opportunity to create a lasting impression. So, take a look at your customer service strategies and see if there's room for improvement.

The Importance of Customer Service

The book presents 39 essential rules for delivering sensational service. These rules are not just theories, but practical tips that you can apply in your business. So, if you're looking for ways to improve your customer service, this book is a must-read.

The 39 Essential Rules

Cockerell stresses the importance of empathy in dealing with customers. He believes that understanding and addressing the needs and feelings of customers can lead to their satisfaction and loyalty. So, if you want to win your customers' hearts, start by understanding their needs.

The Power of Empathy

In 'The Customer Rules', it's clear that employees play a crucial role in delivering excellent customer service. Cockerell suggests that treating your employees well will result in them treating your customers well. So, take care of your employees and they will take care of your customers.

The Role of Employees

The book encourages continuous improvement in customer service. Cockerell believes that there's always room for improvement, no matter how good your service is. So, keep exploring new ways to enhance your customer service and never settle for 'good enough'.

Continuous Improvement

The Customer Rules

How do you succeed in business? Start with the top Business and Management books by authors, bosses and industry leaders who have made it big.

business & management

I'm OK, you're OK, and these Self-Improvement books might make us even better. Learn to love yourself and improve your life with tips from experts.

self-improvement

Daniel

Ev Williams is a technology entrepreneur, investor, and philanthropist. He is best known for co-founding Blogger, Twitter, and Medium. Williams is also the founder of Obvious Corporation, a venture capital fund that invests in early-stage startups.
Williams grew up in Nebraska and attended the University of Nebraska-Lincoln. After graduating in 1994, he moved to California and got a job as a software engineer at O'Reilly Media. In the late 90s, he developed a web application called Pyra Labs, which was later acquired by Google and became the foundation for their blogging product, Blogger.
Williams left Google in 2003 to launch Odeo, a podcasting platform. Odeo was eventually sold to SonicMountain, and Williams moved on to start Obvious Corporation in 2006. In 2008, he co-founded Twitter with Jack Dorsey, Noah Glass, and Biz Stone.
Twitter became an overnight success, and Williams served as the company's CEO from 2008 to 2010. During this time, he helped the company expand and develop new products. He stepped down from the company in 2011 and began investing in startups and early-stage companies.
In 2012, Williams founded Medium, a platform for publishing and sharing stories. Medium has become a popular platform for writers and journalists to share their work. Williams served as the company's CEO until 2017 when he stepped down and became the company's chairman.
In addition to his investments and businesses, Williams is also a philanthropist. In 2014, he founded the Williams Family Foundation, which focuses on education, health, and the environment. He has also donated to various organizations, including the American Red Cross, CARE, and the ACLU.
Williams is an inspiration to many entrepreneurs and tech professionals. He has demonstrated a passion for building companies, investing in startups, and giving back to his community. His success has shown that with hard work and dedication, anything is possible.

Naval Ravikant is an Indian-American entrepreneur, author, and angel investor. Ravikant's career has focused primarily on technology, startups, and venture capital. He began his career as a software developer and later co-founded several technology companies, including Epinions and Vast.com. In 2010, he co-founded AngelList, a venture capital firm that helps startups raise funding and connect with investors. Under his leadership, AngelList has become one of the industry's most successful and influential venture firms.
Naval Ravikant is the host of the podcast "The Naval Podcast," which is focused on technology, startups, and personal development. The podcast features interviews with a wide variety of guests, including entrepreneurs, investors, authors, and other experts in the technology and startup space. The podcast is known for its deep conversations and insights on topics such as building a successful startup, the future of technology, and how to live a fulfilling life.
The podcast has gained a large following and is known for its unique format, which includes a mix of interviews, monologues, and listener Q&amp;A. The podcast is released regularly and has been running for several years. The podcast has been praised for its thought-provoking and actionable advice, its unique format and the diversity of guests. The podcast is available on most podcast platforms.
Naval Ravikant has also written the book "The Almanack of Naval Ravikant." He has also been a guest on many popular podcasts, sharing his insights on technology, startups, and personal development. He is also an active thinker and influencer on social media, sharing his thoughts on various topics, including technology, business, and personal growth.
Overall, Naval Ravikant's career has been marked by his ability to identify and capitalize on emerging trends in the technology industry and his ability to help startups navigate the challenges of building and scaling a business.

Naval

Thinking, Fast and Slow

Peter

Nat Eliason is a highly successful entrepreneur, CEO, and founder of Growth Machine, an SEO-focused growth agency, and co-founder of Cup &amp; Leaf Tea. He is an experienced digital marketer, content strategist, and growth hacker.
Nat has a background in engineering and mathematics, which has helped him to become an expert in data analysis and optimization. He is a firm believer in using data to inform decisions and maximize returns. His work is highly sought after by major companies, startups, and individuals looking to improve their SEO presence and reach.
Nat is passionate about helping others grow their businesses and make the most out of their SEO efforts. He is constantly pushing the boundaries of what’s possible with SEO and is an advocate for the use of SEO to increase website visibility and traffic. He is also an expert in content marketing and has helped countless companies develop effective content strategies that have helped them to reach their goals.
Nat has been featured in prominent publications such as The Wall Street Journal, Forbes, Entrepreneur, and Inc. Magazine. He has also been a featured speaker at many tech conferences, such as SXSW, MozCon, and Content Marketing World.
Nat is passionate about giving back and is a supporter of numerous charitable causes, such as the World Wildlife Fund and the International Rescue Committee. He is also a co-founder of Cup &amp; Leaf Tea, a specialty tea company that donates a portion of its profits to organizations that support refugees.
In addition to being a successful entrepreneur, Nat is a family man. He is the proud father of two young boys and is devoted to his wife and children. He is an avid reader and a lover of the outdoors. He is also a passionate traveler and has visited many countries around the world. Nat loves to share his experience and knowledge with others and is an inspiring leader in the tech community.

Nassim Nicholas Taleb is a Lebanese-American essayist, scholar, statistician, and former trader and risk analyst whose work focuses on problems of randomness, probability, and uncertainty. He is the author of several books, including "The Black Swan: The Impact of the Highly Improbable," which was published in 2007 and became a bestseller.
Taleb is a former trader and risk analyst and has worked as a professor of risk engineering at New York University's Tandon School of Engineering. He has a background in mathematics, statistics, and computer science and has published numerous papers in academic journals on topics related to randomness and uncertainty.
Taleb's main area of research is the study of "black swans," which he defines as rare events that have a large impact and are typically not predictable. He argues that traditional risk assessment methods, such as using historical data to predict future events, are inadequate because they fail to consider the possibility of black swan events.
Taleb is also known for his criticism of the concept of "normalcy" in statistics and his skepticism of the use of mathematical models in finance and economics. He has argued that the assumptions made in these models are often unrealistic and can lead to dangerous oversimplifications.
In addition to his work in academia, Taleb is also a public intellectual and has written several books for a general audience. His books have been widely discussed and debated in the media and have been translated into multiple languages.
Taleb is a strong advocate for antifragility, a concept he has developed and popularized in his books. Antifragility is the property of a system or entity that improves when subjected to volatility, shocks, stressors, or disorder and doesn't just remain indifferent to them.
Taleb's writing style is often characterized as provocative and contrarian, and he is known for his strong opinions on a wide range of topics. His work has been influential in the fields of economics, finance, and risk management and has also been discussed in the broader cultural and intellectual conversation.

Nassim Nicholas

Zero to One

Robert

Noah Kagan is the Co-Founder, Chief Sumo, and CEO at AppSumo, a daily deal website for the software. Before that, he served as a co-founder of Gambit. Noah previously worked at Gambit as a Co-Founder. In addition, he attended the University of California, Berkeley, Haas School of Business.
Holding various positions in marketing, product management, and others, Kagan has also been employed at Mint, Facebook, KickFlip, HFG Consulting, CommunityNext.com, and Intel. Kagan completed his higher studies at the Haas School of Business. He lives in Austin, Texas, United States.

Noah

Influence

Peter Attia is a medical doctor, scientist, and author who works to bridge the gap between the worlds of medical science and nutrition. He is an advocate for evidence-based approaches to health and wellness and is highly respected in the medical, scientific, and nutrition communities.
Dr. Attia was born in Canada and studied biology and psychology at Queen’s University in Ontario. He then attended Stanford University for medical school and completed a surgical residency at the Johns Hopkins Hospital. After his residency, he worked as a general and bariatric surgeon at the University of California, San Diego, where he gained experience in nutrition, preventive medicine, and the science of aging.
In 2012, Dr. Attia founded his own medical practice, Attia Medical, P.C., where he and his team specialize in the use of personalized, evidence-based, and data-driven approaches to nutrition and health. He is a driving force behind the concept of “nutritional medicine,” which bridges the gap between traditional medicine and nutrition by using evidence-based strategies to optimize health and longevity.
Dr. Attia is passionate about nutrition and health and regularly shares his knowledge through lectures, podcasts, and books. He hosted his own podcast, “The Drive,” for four years and has written the book “The Eating Academy.” He also regularly contributes to the popular blog “The Eating Academy,” where he shares his insights on optimal nutritional and lifestyle approaches. He is a regular contributor to the popular blog “The Huffington Post” and is a founding board member of NuSI. This non-profit organization aims to reduce diet-related suffering by funding rigorous nutrition science.
In addition to his work in nutrition, Dr. Attia is an avid athlete and an advocate for the use of exercise and movement to optimize health. He regularly participates in endurance events such as triathlons and marathons and is a member of the Crossfit community.
Dr. Attia is a passionate advocate for the use of evidence-based approaches to health and nutrition and regularly shares his insights and knowledge with the public. His work has been featured in outlets such as The New York Times, The Atlantic, and The Wall Street Journal. He is highly respected in the medical, scientific, and nutrition communities and is dedicated to helping people make informed decisions about their health.

The Hard Thing About Hard Things

Eric Weinstein is an American mathematician and economist and the managing director of Thiel Capital, a venture capital firm founded by Peter Thiel. He holds a Ph.D. in mathematical physics from Harvard University and is a visiting professor at the California Institute of Technology. He is also a frequent speaker on the topics of mathematics, economics, and technology and has written books and articles on these topics.
Eric was born in Brooklyn, New York, and grew up in the San Francisco Bay Area. He attended Stanford University, where he earned his bachelor's degree in mathematics and economics, and then went on to Harvard University, where he received his Ph.D. in mathematical physics. After completing his studies at Harvard, he joined the faculty of the California Institute of Technology, where he is now a visiting professor.
In addition to his academic work, Eric has been a leading figure in the technology and venture capital industry. He was a founding partner at Icon Ventures and a managing partner at Thiel Capital. He has worked with Peter Thiel and other venture capitalists to invest in new technologies and business opportunities. Eric is also an expert in the field of mathematics, having published several books and articles on the topic.
In addition to his work in the venture capital industry, Eric has been a frequent speaker and commentator on a variety of topics related to economics, technology, and mathematics. He has served as a keynote speaker at many conferences, including the World Economic Forum in Davos, Switzerland. He is also the host of the popular podcast the Portal, which has featured guests such as Elon Musk, Bill Gates, and Richard Branson.
Eric is a well-known figure in the technology industry and is highly respected for his knowledge and expertise. He is an active member of several professional organizations, including the National Academy of Sciences, the Association for Computing Machinery, and the American Mathematical Society. His work has been recognized by many awards, including the National Science Foundation's Alan T. Waterman Award and the Harvard University Levinson Prize.

Eric

The 4-Hour Workweek

Clayton

Nir Eyal is a bestselling author, entrepreneur, and lecturer on the topics of consumer psychology and behavior design. He is well-known for his book Hooked: How to Build Habit-Forming Products, which focuses on understanding how technology companies create products that users become addicted to.
Eyal has a background in business and psychology, having received his MBA from Stanford University and a BSc in Psychology from the University of Pennsylvania. He has worked in the tech industry for over a decade and has held executive positions at several companies, including Yahoo and Time Warner.
Eyal has also founded two tech companies, AdNectar and Insightera, and is an investor in several startups. He has been an advisor or board member for numerous companies, including Eventbrite, Product Hunt, and BloomThat.
In addition to his business career, Eyal has written several books, including Hooked, Indistractable: How to Control Your Attention and Choose Your Life, and The Business of Habit: Designing Products and Services That Create Loyalty. He also writes a popular blog and hosts a podcast called The Nir and Far Show.
Eyal is a sought-after speaker, presenting to audiences all over the world. He has been featured in publications such as The New York Times, The Wall Street Journal, and Forbes and has been a guest on many podcasts, including The Tim Ferriss Show and The Joe Rogan Experience.
If you are interested in gaining a better understanding of how to design products and services that capture and keep users’ attention, Nir Eyal is an excellent resource. His books, blog, podcast, and talks offer valuable insights into the world of consumer psychology and behavior design.

The Innovator's Dilemma

Phil

Brian Armstrong is an American entrepreneur and businessman best known for co-founding and serving as the CEO of Coinbase, one of the world’s largest cryptocurrency exchanges. Armstrong is also a venture capitalist and philanthropist, investing in and supporting a range of innovative tech startups.
Armstrong was born in San Jose, California, in 1983. He attended Rice University in Houston, Texas, where he studied economics and computer science. After graduating in 2006, he worked as a software engineer for Airbnb for two years before launching his own software development and design firm, University Tutor.
In 2012, Armstrong co-founded Coinbase with Fred Ehrsam. Coinbase is a digital currency exchange that allows users to buy, sell, and store digital currencies like Bitcoin, Ethereum, Litecoin, and others. Coinbase also provides merchant services and various tools for developers.
Since its launch, Coinbase has become one of the most successful and widely-used cryptocurrency exchanges in the world. It has raised over $521 million in funding from venture capital firms, banks, and tech companies like the New York Stock Exchange.
In addition to his role at Coinbase, Armstrong is an active venture capitalist and philanthropist. He is an investor in a number of startups, including the cryptocurrency wallet Abra, the blockchain-based identity platform Civic, the stock trading platform Robinhood, the cryptocurrency payment processor Bitpay, the fintech company Ripple, and the digital currency exchange Kraken.
Armstrong is also a philanthropist, having donated millions of dollars to organizations such as the Human Rights Foundation, the SENS Research Foundation, and the Electronic Frontier Foundation. He has also created the GiveCrypto charity, which provides cryptocurrency donations to individuals in need around the world.
Overall, Brian Armstrong is a highly successful entrepreneur and businessman who has made a major impact in the world of cryptocurrency and technology. His continued innovation and philanthropy have helped to shape the future of digital currencies and the blockchain industry.

Brian

Bill Gates is an American business magnate, investor, author, philanthropist, and humanitarian who co-founded Microsoft Corporation, one of the world's largest and most successful technology companies, in 1975. Gates has been regularly ranked as one of the world's wealthiest people and was the richest from 1995 to 2017. As of November 2020, Gates had a net worth of US$132.1 billion, making him the fourth-wealthiest person in the world.
Gates held the positions of Chairman, CEO, and Chief Software Architect at Microsoft until 2000 when he stepped down from day-to-day operations. After leaving Microsoft, Gates and his wife, Melinda Gates, co-chaired the Bill &amp; Melinda Gates Foundation, a private charitable foundation dedicated to improving healthcare and education worldwide. Gates remains a board member of Microsoft and a Technology Advisor to its current CEO, Satya Nadella.
Gates is one of the most influential figures in technology and business. He has received numerous awards and honors for his philanthropic work, including the Presidential Medal of Freedom and the Order of the Aztec Eagle. He is also a member of the Giving Pledge, an organization created by billionaires Warren Buffett and Gates to promote charitable giving.
Gates has been a passionate advocate for using technology to improve the world. His vision of a computer on every desk and home has been realized. He is one of the most vocal proponents of using technology to address social and environmental challenges. He has also been outspoken in supporting government funding for scientific research, particularly renewable energy and artificial intelligence.
Gates' philanthropic efforts have been focused on improving global health, providing access to technology for underserved populations, and promoting educational opportunities for children and young adults. He has made significant investments in initiatives to fight poverty and increase access to medical care, particularly in the developing world. In addition, the Bill &amp; Melinda Gates Foundation has partnered with numerous organizations to promote improved sanitation, clean water, and disease prevention among the world's poorest people.
Gates' commitment to giving back has been an inspiration to many. His dedication to using technology and business to improve the lives of people around the world is an example of how successful people can use their resources to make a difference.
Gates has also been a vocal proponent of open-source technology, advocating for the development of software and hardware that is freely available to the public. He has also been a vocal proponent of the open internet and a leader in the fight against censorship and government surveillance. In addition, he has been a strong advocate for using technology to combat climate change and has invested in numerous renewable energy initiatives.
Gates has also been a vocal proponent of net neutrality and has spoken out in favor of increased competition in the technology sector. His efforts to improve people's lives worldwide have earned him the admiration of many, and his commitment to philanthropy and innovation has made him one of the world's most influential and respected figures.

Bill

Shoe Dog

Steven

James Clear is a writer, entrepreneur, and thought leader in the field of habit formation. He is the author of the international bestseller Atomic Habits, which has sold over 2 million copies and has been translated into over 30 languages.
Clear is a frequent contributor to high-profile publications such as The New York Times, Time Magazine, and Entrepreneur Magazine. He is also a popular speaker and has given talks at TEDx, Google, and the United Nations.
Clear's work focuses on the science and psychology of habit formation and how it can be used to build positive behaviors. He has a special emphasis on "small wins" and how they can add up to major changes in our lives. He emphasizes that small changes can lead to big results and that we should focus on creating the right habits.
Clear's research is based on a combination of scientific studies, interviews with leading experts, and personal experience. He has a degree in finance and entrepreneurship from the University of Michigan and a master's degree in psychology from the University of California, Santa Barbara. He has been featured in The New York Times, The Wall Street Journal, and The Guardian. He was also named one of the world’s top 100 most influential people in health and fitness by Greatist.
In addition to writing, Clear is an advocate for the power of habits and is the founder of the Habits Academy. This website provides free resources for people interested in forming better habits. He also runs an online course and a membership program for those looking to take their habit-building to the next level.
Clear's work has been praised by people from a wide range of backgrounds and industries, from CEOs to athletes to celebrities. He is also a two-time recipient of the James Beard Foundation Award.

James

Frank Chimero is an American graphic designer, artist, and writer. He is best known for his work in web design, illustration, and typography.=
Frank was born and raised in Portland, Oregon. He studied at the Art Institute of Portland, where he received his BFA in Graphic Design. After college, he went on to work as a freelance designer, creating websites, logos, and illustrations for a variety of clients.
Frank's style is characterized by its simplicity and playfulness. He often employs a muted color palette, minimal shapes, and plenty of white space. His work is often described as "intuitive," as he often creates designs that are both visually appealing and easy to understand.
In addition to his graphic design work, Frank also creates art and writings. He has written several books, including "The Shape of Design" and "A Pocket Guide to Designing for the Web." His drawings and paintings often explore themes of identity and playfulness.
Frank also speaks regularly at design conferences and workshops around the world. He has presented at AIGA's National Conference, SXSW, and the World Wide Web Conference. He has also been featured on TED Talks, NPR, and the BBC.
In addition to his professional work, Frank is also an avid hiker and gardener. He often takes walks in nature to explore and observe. His love of nature often influences his design work. Frank Chimero is a multi-talented individual with a passion for design, art, and writing. He is a master of his craft, and his work speaks for itself.

Frank

The War of Art

Andrew

High Output Management

Antifragile

Dale

Sahil Lavingia is the founder and CEO of Gumroad. This San Francisco-based financial technology company helps creators and independent business owners sell digital products and services directly to their customers. He is also an early-stage venture capitalist, providing capital and guidance to startups in a wide range of industries.
Prior to founding Gumroad, Lavingia worked as a designer and engineer at the virtual DJ website Turntable.fm, and was an early employee at the personal curation site Pinterest. He attended the University of Southern California’s Viterbi School of Engineering.
Lavingia is an advocate for companies and entrepreneurs to be able to take control of their finances without relying on traditional banking institutions. In addition to providing access to digital products and services, Gumroad also provides financial tools to enable users to track their sales, manage their taxes, and set up payment systems.
Lavingia has been featured in numerous publications, including Forbes, TechCrunch, and The Wall Street Journal. He’s been recognized as a top entrepreneur under 30 and was named one of the Most Innovative People in Business by Fast Company.
In addition to his work with Gumroad, Lavingia is an active angel investor and advisor, investing in and advising startups in the US and abroad. He is also a board member at the Los Angeles-based venture capital firm Upfront Ventures.
Lavingia is passionate about creating products that help people be more financially secure, both for themselves and for their businesses. He is a firm believer in the power of technology to enable entrepreneurs to take control of their finances and to facilitate the creation of new and innovative products.

Sahil

How To Win Friends and Influence People

Good to Great

Carol

Mindset

Charlie

Tim Ferriss is an American author, entrepreneur, and public speaker. He is best known for his bestselling book, The 4-Hour Workweek, and for his podcast, The Tim Ferriss Show. Ferriss has been featured in the Time 100 Most Influential People list and has been recognized as one of Fast Company's "Most Innovative Business People."
Ferriss was born in East Hampton, New York, in 1977. He attended St. Paul's School in Concord, New Hampshire, and graduated from Princeton University with a degree in East Asian Studies in 2000. After college, he worked in sales and marketing for a data storage company before starting his own business, BrainQUICKEN, which he eventually sold.
In 2007, Ferriss wrote The 4-Hour Workweek, which became an international bestseller. The book proposed a new way of working that focused on efficiency and productivity and encouraged readers to pursue their dreams and passions. The book was credited with launching the "lifestyle design" movement and has been translated into 35 languages.
In 2010, Ferriss launched his podcast, The Tim Ferriss Show, which is now one of the most popular podcasts in the world. He interviews high-profile guests from various fields, including business, sports, and entertainment. Ferriss has also written several other books, including The 4-Hour Body, The 4-Hour Chef, Tools of Titans, and Tribe of Mentors.
Ferriss has been an active investor, advisor, and board member for a number of companies, including Uber, Evernote, Shopify, and Duolingo. He is a founding member of the Silicon Valley investment firm K9 Ventures and is also a venture partner at the venture capital firm Collaborative Fund.
Ferriss is active in the philanthropic community and has been involved with a number of charities, including DonorsChoose.org, The International Rescue Committee, and the Michael J. Fox Foundation. He is also a member of the Clinton Global Initiative.

Poor Charlie's Almanack

David

Jordan Hughes is a multidisciplinary Product Designer from Melbourne, Australia, specializing in product design, design systems, and Webflow development. He is the founder of Untitled UI and Good Books and co-founder of Himalayas. Jordan's work has been featured on Typewolf, Mindsparkle Magazine, Webflow, Fonts In Use, CSS Winner, httpster, Siteinspire, and Best Website Gallery.
In late 2021, Jordan launched Untitled UI, the ultimate UI kit and design system for Figma that focuses on quality. Untitled UI is the most extensive UI kit for Figma in the world. In short, Untitled was the #1 design and tech product on Gumroad and is being used by designers from some of the world's top companies, including Spotify, Mailchimp, Webflow, and Google.
Jordan recently launched Untitled UI Icons, a clean, consistent, and neutral icon library explicitly crafted for modern UI design. This project was the #1 Product of the Week on Product Hunt and is now the highest-rated icon library for sale on Gumroad.
He built goodbooks.io, the most extensive curated collection of 8,500+ book recommendations from some of the world's most successful and attractive people. This project was the #1 Product of the Day on Product Hunt. Jordan sold this project in December 2021.
Prior, Jordan was Head of Design at UpGuard, one of the world's fastest-growing cyber security SaaS platforms, with global customers including NASA and the New York Stock Exchange. He worked closely with the growth and product teams to help improve the UX of their enterprise-level software and the customer experience. I also built and managed UpGuard's new website.
In 2016, Jordan was the second employee at Spaceship. Spaceship was the fastest-growing new entrant in the world, growing to $100m in assets and amassing a 50k+ waitlist in just 3-months. By the time he left in 2019, Spaceship had grown to 60+ employees and $250m in assets. They're now managing over $1bn in assets. He also designed pitch decks that raised $40m+ in venture capital along the way. Hughes has worked with Australian startups that have raised over $110m in funding from some of the most notable investors in the world.

Jordan

Range

Kathryn Minshew is the CEO and co-founder of The Muse, a career platform that helps millions of job seekers discover job opportunities, build their professional brand, and gain insight into their career paths.
Kathryn has been a leader in the tech industry for over a decade. She was a founding member of the team at The Daily Muse, an online career platform for women, and served as its CEO for four years. In 2016, she co-founded The Muse, which is now one of the fastest-growing career platforms in the world.
Kathryn is an advocate for women in tech and for the power of mentorship and professional networks. She regularly speaks around the world on topics such as career development, leadership, and diversity in the workplace. She is also a frequent contributor to The Huffington Post, Fast Company, Forbes, and other publications.
Kathryn has been recognized as a leader in her field. She was named to Forbes’ “30 Under 30” list in 2012, one of Goldman Sachs’ “100 Most Intriguing Entrepreneurs” in 2013, one of Fortune’s “Most Powerful Women Entrepreneurs” in 2014, and one of Inc.’s “35 Under 35” in 2015.
Kathryn holds a B.A. in International Relations from Stanford University, and she has completed executive education courses in finance from the Wharton School of the University of Pennsylvania.
Kathryn is passionate about helping people achieve their goals and dreams. She believes that everyone has the potential to be successful and that with hard work and dedication, anything is possible.

Kathryn

Marc Andreessen is an American entrepreneur, venture capitalist, and software engineer. He is best known as the co-founder of Netscape Communications Corporation, which developed the first widely-used web browser, Netscape Navigator.
Andreessen's career began in the early 1990s as a software engineer and developer. In 1993, he co-founded Netscape Communications Corporation with Jim Clark. The company developed the first widely-used web browser, Netscape Navigator, which played a significant role in popularizing the internet in the 1990s.
In 1999, Andreessen and his business partner Ben Horowitz founded Loudcloud, a company that provided website infrastructure. The company later rebranded as Opsware and was acquired by Hewlett-Packard in 2007.
In 2009, Andreessen and Horowitz founded Andreessen Horowitz, a venture capital firm that invests in technology companies. The firm has invested in many successful technology companies like Airbnb, Facebook, and Twitter.
In addition to his work in technology, Andreessen has been active in philanthropy and politics. He is a board member of the Markle Foundation, which focuses on using technology to address social and economic issues. He has also been a vocal advocate for the potential of the internet to drive economic growth and has been involved in efforts to promote technology education and entrepreneurship.
In addition to his venture capital role, Andreessen has been a Board member of several companies such as Facebook, eBay, and HP. He is also a regular contributor to publications such as The Wall Street Journal and The New York Times. He is considered to be a leading thinker in the technology industry.

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The Customer Rules

208 pages, 2013

Lee Cockerell

business & management

self-improvement

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Tony Hsieh

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