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Technically Wrong

240 pages, 2018

Takeaways
Description

If you’re like most people, you probably don’t know or care about the ethical issues behind the technology you use every day. In fact, you may be so comfortable with your tech that you can’t even see how it could have a negative impact on your life.

The Unconscious Bias in Tech

Sara Wachter-Boettcher explores how unconscious bias can creep into technology. She shows how tech products, often designed by a homogeneous group of people, can unintentionally exclude or harm certain users. This book will make you see how important it is to have diverse teams in tech.

The Impact of Flawed Algorithms

The book digs into how flawed algorithms can lead to real-world problems. From discriminatory hiring practices to reinforcing harmful stereotypes, the author shows how these issues can arise from poorly designed tech. It's a wake-up call to check and refine the algorithms we use.

The Importance of Ethical Design

Technically Wrong emphasizes the need for ethical design in technology. Sara Wachter-Boettcher argues that tech companies need to take responsibility for the impact of their products and services. It's a compelling argument for why we should all care about ethical design.

The Power of User Feedback

The author highlights the importance of user feedback in improving tech products. She shows how ignoring user feedback can lead to disastrous results, and encourages tech companies to listen to their users. This book will inspire you to value and seek out user feedback in your own work.

The Need for Inclusive Tech

Sara Wachter-Boettcher makes a strong case for the need for inclusive tech. She shows how tech that doesn't consider all users can lead to exclusion and harm. After reading Technically Wrong, you'll see why inclusive tech isn't just nice to have, it's a must.

Recommendations

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George Hatzis, designer and technology, Recommending BestBooks

George Hatzis

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