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How to Measure Anything

432 pages, 2014

Takeaways
Description
Now updated with new measurement methods and new examples, How to Measure Anything shows managers how to make less risky business decisions. Author Douglas W. Hubbard shows you how to inform yourself in order to understand the value of those things in your own business, government agency or other organization that, until now, you may have considered immeasurable. Using his proven measurement framework—a step-by-step process that allows anyone to more accurately assess the value of anything from customer satisfaction to technology risk—Hubbard shows you how to measure those things in an effective and efficient manner. It's a book that will change the way you view your job, your business and your world. This fully revised edition adds new measurement methods, showing how they can be applied to a variety of areas such as risk management and customer satisfaction. While the overall content has been simplified to make it easier for readers who may not need the more technical applications, those readers who want to dig deeper can still learn about them.
Everything Can Be Measured

Douglas W. Hubbard starts the book 'How to Measure Anything' with a bold claim - everything can be measured. He encourages readers to challenge the idea that some things are immeasurable. With the right tools and mindset, you can find a way to measure anything, even if it seems intangible or abstract.

Measurement Reduces Uncertainty

One of the key points Hubbard makes is that measurement is not about achieving perfect accuracy. Instead, it's about reducing uncertainty. Even a small amount of data can help you make better decisions. So, don't be afraid to start measuring, even if you're not sure you'll get it exactly right.

The Power of Models

In 'How to Measure Anything', you'll find that Hubbard is a big fan of models. He believes that they are a powerful tool for understanding complex systems. By creating a model, you can explore different scenarios and see how changes in one area might affect the whole system.

The Importance of Calibration

Hubbard emphasizes the importance of calibration in measurement. Calibration is the process of checking the accuracy of your measurements against a known standard. It's a crucial step in ensuring that your measurements are reliable and useful.

Risk Management and Measurement

In the book, Hubbard also digs into the relationship between risk management and measurement. He argues that by measuring and understanding risks, you can make better decisions and manage risks more effectively. It's a valuable insight for anyone looking to make more informed decisions in their personal or professional life.

Quotes 2

This book is a must-read for anyone who needs to know the numbers of their business, project or investment. It provides a practical guide to measuring anything, even when it seems impossible.

Tom PetersTom Peters - Management Guru

Hubbard's book is a brilliant guide on how to think about and measure uncertainty in any field. It's a must-read for anyone who wants to make better decisions.

Nassim Nicholas TalebNassim Nicholas Taleb - Risk Analyst
Tom PetersNassim Nicholas Taleb

Recommendations

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How to Measure Anything found in libraries

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310 books

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