Getting Past No

Name: Getting Past No
Rating: 4.60 (1 reviews)
Author: William Ury

208 pages, 1993

William Ury

Takeaways

Description

You know what it's like to deal with an irate customer, a deceitful coworker, or a stubborn boss. Now, the Harvard Law School Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners.

Understanding the Power of 'No'

In 'Getting Past No', William Ury explores the power of the word 'No'. He explains that it's not just a rejection, but a tool to protect your interests and set boundaries. It's a word that can help you stand your ground and negotiate better.

The Importance of Preparation

Ury emphasizes the importance of preparation before entering any negotiation. He suggests researching the other party's interests, needs, and fears. This will help you understand their perspective and find common ground.

The Breakthrough Strategy

The book introduces the 'Breakthrough Strategy' for dealing with difficult people and tough negotiations. This strategy involves going to the balcony, stepping to their side, reframing, building them a golden bridge, and using power to educate.

Emotional Intelligence in Negotiations

Ury highlights the role of emotional intelligence in negotiations. He suggests that understanding and managing your emotions, as well as empathizing with the other party's feelings, can lead to more successful outcomes.

Turning Adversaries into Partners

In 'Getting Past No', you'll find strategies to turn adversaries into partners. Ury suggests that by understanding their needs and interests, you can transform conflict into cooperation and achieve mutually beneficial results.

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Getting Past No is a reference book for the negotiator in every one of us. It provides concise and practical advice for reaching agreements in personal and professional disputes.

Roger Fisher - Negotiation Expert

Getting Past No is a must-read for anyone seeking to improve their negotiation skills. It offers a wealth of practical strategies and techniques that can be applied in any situation.

Daniel Goleman - Psychologist, Author

Getting Past No is a powerful tool for anyone who wants to master the art of negotiation. It's a book that can change your professional and personal life.

Stephen R. Covey - Leadership Authority

Getting Past No is a game-changer. It provides the strategies and techniques you need to transform any negotiation from confrontation to cooperation.

Tony Robbins - Motivational Speaker

Getting Past No is a guidebook for navigating difficult conversations and achieving win-win outcomes. It's a must-read for anyone who wants to succeed in the workplace and in life.