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Defensive Design for the Web



194 books


392 books

Defensive design for the Web is what defensive driving is for the road. Good site defense can make or break the customer experience, just as good or bad highway driving can. 

This book shows you what to do (and not do) to ensure that your customers' needs are met and their questions answered; gives guidelines to prevent errors; and retrieves your customers if a breakdown occurs. It also shows you how to evaluate and improve your own site's defensive design.

Importance of Defensive Design

Jason Fried emphasizes the importance of defensive design in web development. He suggests that a well-designed website should be able to handle errors and guide users through the process, rather than leaving them frustrated and confused.

Contingency Design

Fried introduces the concept of contingency design. This means planning for what could go wrong and designing your website to handle these situations. It's like having a plan B ready to kick in when plan A fails.

User-Friendly Error Messages

The book explores the importance of user-friendly error messages. Instead of technical jargon that leaves users baffled, he suggests using clear, simple language that helps users understand what went wrong and how to fix it.

Preventing Errors

Preventing errors is just as important as handling them. Jason Fried encourages you to research and understand common user mistakes and design your website in a way that helps prevent these errors from happening in the first place.

Testing and Iteration

Fried emphasizes the need for testing and iteration in web design. He suggests that you should constantly check your design, find issues, fix them, and then test again. This continuous cycle of improvement can lead to a more robust and user-friendly website.

Quotes 5

Defensive Design for the Web is a must-read for anyone who wants to create websites that are not only beautiful but also functional and easy to use. It's a game-changer in the field of web design.

Jeffrey ZeldmanJeffrey Zeldman - Web design pioneer

This book is a powerful tool for anyone who wants to understand the principles of good design and how to apply them to the web. It's a must-read for all web designers and developers.

Don NormanDon Norman - Cognitive science, design

Defensive Design for the Web is a groundbreaking book that provides practical advice and insights on how to create user-friendly websites. It's a must-read for anyone involved in web design.

Jakob NielsenJakob Nielsen - Usability consultant

This book is a treasure trove of practical advice on how to make websites more user-friendly and effective. It's a must-read for anyone involved in web design or development.

Steve KrugSteve Krug - Usability expert

Defensive Design for the Web is a game-changer. It provides practical, actionable advice on how to make websites more user-friendly and effective. It's a must-read for anyone involved in web design or development.

Jared SpoolJared Spool - User interface expert
Jeffrey ZeldmanDon NormanJakob NielsenSteve KrugJared Spool


John Maeda

John Maeda


Defensive Design for the Web found in libraries

53 books

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